Data Sharing in Legal Claims or Disputes to Protect Rights and Comply with Legal Obligations
WeeDrive is committed to continually improving the safety of our platform and contributing to safety in the community where we operate. WeeDrive is also committed to the privacy of our users' data. WeeDrive stores and maintains user data as described in our Privacy Notice and Terms of Use. WeeDrive discloses data to law enforcement in accordance with applicable laws and WeeDrive's core principles.
This guide is not intended to provide legal advice. They also do not create any enforceable rights, and WeeDrive reserves the right to update or change this guide without notice to law enforcement. Up-to-date information about WeeDrive's service is available in our Help Center and Newsroom.
WeeDrive Technologies, Inc. ("UTI") and WeeDrive LTD are joint data controllers for all user personal data in the European Economic Area ("EEA") and UTI is the sole data controller for all other data. WeeDrive's PSRT team processes requests from law enforcement worldwide, in accordance with the instructions of the relevant data controller.
Upon receiving legal process, a preservation request, or an emergency disclosure request, WeeDrive may disclose the requested data if doing so would be consistent with:
When submitting any request to WeeDrive email, law enforcement should identify the specific account(s) implicated by the request. When possible, law enforcement should provide a unique identifier associated with the account(s), such as:
Names alone often are not unique identifiers, nor are dates of birth (to the extent collected). WeeDrive may also be able to identify accounts that are relevant to a law enforcement investigation by searching for information related to a specific trip. For such requests, information about that trip, such as user identification information named above, and a date, time, trip ID, or pick up or drop off location, should be provided.
Legal process, preservation requests, and emergency disclosure requests must be addressed to the appropriate WeeDrive entity:
All law enforcement requests for data must be supported by legal process (with the exception of emergency requests, discussed below). WeeDrive reserves the right to reject legal process for any reason, including requests that do not have a valid legal basis, are overbroad, vague, or otherwise inappropriate, or if WeeDrive cannot verify the legitimacy of the request.
To be valid, legal process submitted to WeeDrive must generally:
To the extent consistent with local law, WeeDrive may voluntarily disclose user data to a law enforcement entity if WeeDrive has a good-faith belief that an emergency involving danger of death or serious physical injury to any person requires disclosure without delay of information related to the emergency. Requested data must be limited to data necessary to specifically address the ongoing emergency.
Emergency disclosure requests may be submitted via email with an Emergency Disclosure Form attached. Because of its commitment to safety on its platform, WeeDrive has processes in place to respond to emergency requests on a 24/7 basis.
To submit an emergency disclosure request, law enforcement must:
certify that the request is, in fact, related to an emergency involving danger of death or serious physical injury that requires disclosure without delay of information relating to that emergency;
state that there is a significant risk that the emergency may materialize if there is a delay caused by obtaining valid local legal process;
specifically identify the targeted account(s), reasonably identified; the type(s) of information within the account to be disclosed; and any applicable date range; and
if required by law, follow-up with legal process.
WeeDrive evaluates emergency disclosure requests on a case-by-case basis, including on an exigent basis, and will determine in its sole discretion whether to produce the sought-after data. WeeDrive may request additional information or documentation to aid in its evaluation of an emergency disclosure request.
WeeDrive may notify users of law enforcement requests for their data, unless notice is prohibited under applicable law.
As part of WeeDrive's safety investigation procedures, WeeDrive may choose to contact an individual identified in a law enforcement request in connection with any alleged safety incident. WeeDrive will not initiate such contact if it reasonably believes, in its sole discretion, that such contact may:
When submitting a request, law enforcement may ask that WeeDrive not contact anyone associated with the request due to the foregoing reasons or other valid reasons as the case may be.
WeeDrive's core principles for law enforcement requests include:
All requests must comply with applicable law, and be appropriately scoped.
WeeDrive will not enable real-time and ongoing access to precise and intact trip data by allowing unsupervised access into its internal systems.
Local law must provide a mechanism for challenging legal process.
WeeDrive collects and maintains user data in accordance with its Privacy Notice and applicable Terms and Conditions. The data WeeDrive collects and maintains may vary from account to account, such as when a WeeDrive user deletes their account information. Accordingly, the types of data WeeDrive provides in response to valid legal process may vary, but may include:
name, email, phone number, date of account creation, account status
information about the user's mobile device
license plate data, make and model, vehicle insurance, vehicle registration
payment method (e.g., last four digits of card), transaction history (amount, date, time)
pick-up and drop-off locations, trip times, amounts charged, driver and passenger names as entered in the app
GPS data from drivers and, if enabled, from passengers
written feedback
date of birth, vehicle information, driver's license number
support call recordings, support communications