IMPORTANT: This Privacy Policy sets out the manner in which WeeDrive manages personal information and forms part of the WeeDrive Terms of Service. In order to use our mobile application and/or content, you must have read, understood and agreed to the terms of this Privacy Policy. If you do not agree, you may make no further use of WeeDrive services, our website, mobile application or content.

1. Introduction

WeeDrive provides a mobility service using minibuses for the safe and efficient transport of teenagers (students aged 11–18) in Limassol. Our fleet includes both conventional and electric minibuses.

Technically Supreme Bus Management System

Our system allows minibus drivers and operators to administer more productively, reduce risks, and avoid inefficient operation with powerful built-in analytics.

Flawless Fleet Operations Management

WeeDrive operating software is perfect for orders and driver management. All orders are collected in one handy dashboard with real-time tracking.

Real-time Reports on All Operations

Comprehensive reports on orders, drivers, clients, operators, and payments for data-driven decision making and operational tracking.

Route Optimization

Precise route planning to cut fuel costs and carbon emissions with the shortest and most fuel-efficient routes.

Customer and Driver Safety

Real-time vehicle tracking, in-app driver reviews, and SOS buttons for emergency calls during rides.

Powerful Payments Platform

Integrated payment gateways for Visa and MasterCard with fully automated billing and commission calculations.

2. Information We Collect

Information We Collect Directly

We collect the following information including your personal information that you provide directly to us when you:

  • Register and create an account for our service
  • Access and interact with our mobile app and platform
  • Use our services, including compliance management, seat booking, dispatch management, risk management
  • Complete transactions, such as setting up driver profiles and company profiles
  • Sign up to receive marketing communications or participate in promotional programs
  • Communicate directly with us through our application
Data CategoryData Types
Contact Information
  • First and last name, gender, date of birth
  • Email address, phone number
  • Bank account information, company name, job title
  • Current and previous addresses
  • Username and password/login credentials
Driver and Employment Information
  • Employment history
  • Driver's license, identification numbers
  • Passport details, visa status
  • Address history
Background Information
Consent for Sensitive Data: By providing personal data, including sensitive information such as drug and alcohol test results, you explicitly consent to collection and processing.
  • Driving experience
  • Motor vehicle and driver records
  • Drug and alcohol test results
  • Police clearance certificates
  • Similar background records
Telematics DataData collected from telematics systems, such as GPS location, speed, harsh braking, and similar data for fleet management
Risk and Compliance Data
  • Risk assessments, loss prevention
  • Driver qualification, compliance management
  • Safety audit results, accident reports
  • Claims history, violation records
  • Other compliance-related documentation
Payment Information
  • Credit card and/or bank details
  • Invoice history, payment schedules
  • Payment status, compensation details
  • Reimbursement records
Work-related Documents
  • Copies of contracts, agreements, certifications
  • Performance reviews, work schedules
  • Project documentation, time tracking data
  • Job-related communications and records
Vehicle InformationInformation regarding Customer Minibuses and operations, including license plate number, make and model

Information We Collect Indirectly

In addition to the data you provide directly, we collect certain information automatically when you use our website or services:

Usage Information

Data about how you interact with our services, such as IP address, browser type, device information, access dates and times, and pages viewed. This helps us understand user behavior and improve our platform's performance.

Device Information

Technical details about your device (e.g., operating system, mobile network information, hardware specifications).

Time Spent

Data regarding time spent on job duties, tasks completed, breaks, overtime hours, remote work duration, and other time-related information for productivity and compliance purposes.

Cookies and Similar Technologies

We collect specific data using automated technologies such as cookies, web beacons, and server logs. When you visit or use the WeeDrive mobile app, we may use cookies to collect technical information such as:

  • Type of browser or mobile device used
  • Referring website or source
  • IP address or device identifier
  • Operating system details

This data is typically collected in an anonymous form and does not directly identify you.

Aggregated Data

We may process aggregated data related to your use of the WeeDrive website or services. Aggregated Data refers to data that has been compiled from individual data points but does not directly identify you. For example, we may aggregate usage data to understand how many users access a particular feature or service. While aggregated data is not considered personal data under the law, if we combine or link it with information that can identify you directly or indirectly, we will treat it as personal data and process it according to this Privacy Policy.

3. How We Use Your Information

We use your personal information for the following purposes:

1. Service Provision

To deliver services such as driver profiles and qualification files; driver onboarding; driver, fleet and company records and compliance management, monitoring and up-keep; risk management, operational optimization and streamlining.

2. Financial Services

To process payments for rides and manage billing for minibus services. This includes using your payment records to ensure accurate and secure transactions.

3. Insurance Services

To provide and manage insurance coverage for minibus rides, drivers, and passengers as required by law and for safety purposes.

4. Legal and Regulatory Compliance

To provide tools to assist you meet your legal obligations and ensure compliance with industry regulations.

5. Security and Fraud Prevention

To maintain the security of our services and prevent unauthorized activities.

6. Communication

To contact you with updates, promotions, and important information related to our services.

Legal Basis for Processing

WeeDrive processes your personal information based on the following legal grounds:

  • Contractual Obligation: We process your personal information to fulfill our contract with you, such as delivering driver qualification services.
  • Legitimate Interest: We process certain data, such as telematics data and performance data, to improve our services and maintain safety and security.
  • Consent: For marketing communications, targeted advertising, and any sensitive data collection, we rely on your explicit consent.
  • Legal Compliance: We process data to help you comply with legal and regulatory obligations, such as maintaining driver records and submitting compliance documentation.

4. Children's Privacy

Our services are not intended for individuals under the age of 11. We do not knowingly collect data from individuals below this age, but only for students between 11 to 18 years old.

5. Rights and Choices

At WeeDrive, we are committed to giving you control over your personal information. This section outlines how you can manage and exercise your rights regarding the personal data we collect and process.

Updating and Correcting Personal Information

If you need to correct or update your personal information (such as your contact details), please contact us at [email protected]. We will make reasonable efforts to ensure your information is updated in a timely manner.

Direct Marketing & SMS Program

You can manage the receipt of marketing and non-transactional communications sent via email by clicking the "unsubscribe" link located at the bottom of our marketing emails. We will process your request promptly.

Cookies & Targeted Advertising

You have options regarding the use of cookies and other tracking technologies:

  • Cookie Preferences: Most browsers automatically accept cookies, but you can modify your browser settings to manage cookie preferences at any time.
  • Google Analytics: You may opt out of tracking by Google Analytics using their browser add-on at https://tools.google.com/dlpage/gaoptout.
  • Do Not Track (DNT): You can enable the DNT setting in your browser. Learn more at https://allaboutdnt.com.
  • All About Cookies: Learn more about managing cookies at www.allaboutcookies.org.

Your Rights Concerning Personal Information

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access

Request a copy of the personal data we hold about you.

Correction

Request corrections to inaccurate or incomplete data.

Deletion

Request the deletion of your personal information, subject to legal obligations.

Restriction

Request limits on how we process your data.

Portability

Request your personal data in a machine-readable format for transfer.

Object to Processing

You may object to the processing of your personal information for direct marketing purposes.

6. Data Retention and Security

Data Retention

We process your personal information for the duration necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, and for any period needed to establish, exercise, or defend legal claims.

To determine appropriate retention periods for your personal information, we consider several factors, including the type, nature, and sensitivity of the data, the reasons for collecting and processing it, and any applicable legal requirements.

In some cases, instead of deleting your data, we may choose to anonymize it for purposes such as statistical analysis. If data is anonymized, we ensure that it cannot be linked back to you or any individual user.

Data Security

We have implemented reasonable and appropriate security measures to protect your personal information from accidental loss, unauthorized access, misuse, alteration, or disclosure. Our security measures include encryption, firewalls, secure socket layer (SSL) technology, and password protection.

Access to personal information is limited to employees, agents, contractors providers who have a legitimate business need to know.

PHI and GDPR Compliance: If any personal health information (PHI) is collected as part of your employment or driver qualification (e.g., drug test results), WeeDrive has implemented GDPR-compliant safeguards to protect this data. This includes encrypted storage, restricted access, and detailed audit logs of who accesses the data.

While we have established procedures to address any suspected data breaches, it is important to note that no method of transmission over the internet or method of electronic storage is entirely secure. By using WeeDrive's services, you acknowledge and accept the inherent risks associated with online activities.

7. Data Transfers and Cross-Border Processing

Your personal information may be transferred to and processed in jurisdictions outside your own. We ensure that appropriate safeguards are in place to protect your personal information in compliance with applicable laws, including GDPR, and other relevant regulations.

8. Payment Processing

WeeDrive administrators have access only to limited transaction details, which are available through the payment processors' secure portals.

9. Sensitive Data

WeeDrive does not require you to provide any sensitive personal information to use our website or services. This includes data related to your race or ethnicity, religious or philosophical beliefs, sexual orientation, sex life, political opinions, trade union membership, health information, genetic data, or biometric data.

10. Data Breach Notification

In the event of a data breach that compromises your personal information, WeeDrive will notify affected individuals and relevant authorities in compliance with applicable law. If applicable, under GDPR, we will notify you within 72 hours if a breach poses a high risk to your rights and freedoms. If the breach involves personal health information (PHI), we will also notify you as required by HIPAA, detailing the type of information affected and the steps we have taken to mitigate the risk.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website.

12. Emergency Procedure for Children

What to Do in Case of an Emergency (For Children and Supervisors):

1

Stay Calm and Remain Seated

Children should stay inside the bus and remain seated unless instructed otherwise by the driver or supervisor.

2

Listen to Instructions

The driver or supervisor will provide clear instructions. Children must listen carefully and follow directions.

3

Do Not Leave the Bus Alone

For safety, children should not leave the bus unless there is an immediate danger (e.g., fire, unsafe location).

4

Wait for Help

The transport company will immediately contact parents/guardians and arrange for another bus or safe transport. Children should wait inside the bus until help arrives.

5

Emergency Contacts

The driver/supervisor will use the emergency contact list to inform parents/guardians of the situation and next steps.

6

If Evacuation is Needed

If it is unsafe to stay on the bus, the driver/supervisor will guide children to a safe location and wait for assistance.